Shipping information
Customers requiring urgent deliveries or who have mission-critical applications, please contact our sales team for more accurate transit time and bespoke shipping options.
Carrier Name | Est. transit time * (working days) | Fee (flat-rate) |
United Kingdom** | 1-2 | Free |
European Union | 2-3 | Free |
USA & Canada | 2-3 | $25 |
Rest of the world | 3-4 | $50 |
Arrange own courier*** | n/a |
Transit times DO NOT include lead times of items
* We cannot guarantee transit times to overseas territories or remote locations.
** Orders must be placed before 15:00pm GMT or will be sent the following working day.
*** This can be requested at the 3rd step of the checkout process.
Geographical limitations
We use multiple couriers to ensure the best coverage and costs for the delivery of our merchandise. On a rare occasion that our couriers do not operate in your area, customers will need to contact and pay another courier to deliver their goods.
Delivery tracking
Most parcels dispatched by IcronShop are traceable through our courier’s websites. Customers will be notified of their tracking numbers when the goods are dispatched, and the status of the deliveries can be checked online through the relevant courier site.
Stock availability
We have a large inventory of Icron products available in the UK, and we take pride in providing an exceptional lead time of 2 to 3 business days after receiving orders and payment. However, if there are rare circumstances where we don't have enough stock, we'll have to follow the manufacturer's standard turnaround time of 2 to 3 weeks.
Delivery Problems
According to our company policy, we should be notified in writing within 3 working days of receipt of your order if:
- The wrong product has been dispatched
- The goods have been damaged in transit
- There are any other discrepancies