Shipping information

Customers requiring urgent deliveries or who have mission-critical applications, please contact our sales team for more accurate transit time and bespoke shipping options.

tag.pngShipping options

 

Carrier Name Est. transit time * (working days) Fee (flat-rate)
United Kingdom** 1-2 Free
European Union 2-3 Free
USA & Canada 2-3 $25
Rest of the world 3-4 $50
Arrange own courier*** n/a n/a

Transit times DO NOT include lead times of items

*We cannot guarantee transit times to overseas territories or remote locations.
**Orders must be placed before 15:00pm GMT or will be sent the following working day.
***This can be requested at the 3rd step of the checkout process.

 

Geographical limitations

We use multiple couriers to ensure the best coverage and costs for the delivery of our merchandise. On a rare occasion that our couriers do not operate in your area, customers will need to contact and pay another courier to deliver their goods.

Delivery tracking

Most parcels dispatched by IcronShop are traceable through our courier’s websites. Customers will be notified of their tracking numbers when the goods are dispatched, and the status of the deliveries can be checked online through the relevant courier site.

 

Stock availability

We hold an extensive stock of Icron products in the UK and pride ourselves in offering an outstanding lead time of 2 to 3 working days following receipt of orders and payment. If on a rare occasion, we find that we do not have enough stock available, we will then be obliged to offer the manufacturer’s standard 2 to 3-week turnaround time.

Contact us

Delivery problems

According to our company policy, we should be notified in writing within 3 working days of receipt of your order if:

  • The wrong product has been dispatched
  • The goods have been damaged in transit
  • There are any other discrepancies

Refer to our terms and conditions