Delivery Policy

Details and pricing

Charges

Please refer to the following table for shipping costs.

Destination

Shipping Cost

Est. Transit Time*

UK

Free (or £15 for orders less than £100)

1-2 working days

EU

Free (or €16.80 for orders less than €112)

1-2 working days

North America

18 USD

2-3 working days

Rest of the World

37.5 USD

3-4 working days

Arrange own Courier**

Free of Charge

N/A

*Transit time is NOT the lead time of the actual items.
**This can be requested at the 3rd step of the checkout process.

 

If you need express shipping, please contact us.

All the above are based on working days and are subject to availability. Customers requiring urgent deliveries or who have mission-critical applications, please contact our sales team for a more accurate lead time.

Geographical limitations

We use the UPS Courier Service to deliver our merchandise. If UPS does not operate in a particular area, customers there will need to contact and pay another courier to deliver their goods.

Delivery tracking

Most parcels dispatched by IcronShop.com are traceable via UPS’s Express Services. Customers will be notified of their tracking numbers when the goods are dispatched so the status of the deliveries can be checked online through www.ups.com.

Note

Please be aware that IcronShop.com will not be liable for any import duty into customers’ own country. And be aware that the UPS courier will require a signature on delivery.

Stock availability

We hold an extensive stock of Icron products in the UK and pride ourselves in offering an outstanding lead time of 2 to 3 working days following receipt of orders and payment. If, on the rare occasion, we find that we do not have enough stock available, we will then be obliged to offer the manufacturer’s standard 2 to 3 week turnaround time.

Delivery problems

According to our company policy we should be notified in writing within 3 working days of receipt of your order if:

  • The wrong product has been dispatched
  • The goods have been damaged in transit
  • There are any other discrepancies

Please refer to our terms and conditions for further information.